As the executive director of an independent/assisted living community we have a lot of companies that approach us to assist with healthcare needs of our residents. We initially decided to give Crystal a try because one of our residents had a good experience previously . From their liaison Deanna to their nurses and office staff they leave no stone unturned to provide my residents the best care possible.
Crystal did a phenomenal job from start to finish when it came to my knee surgery. They got a hold of me before my procedure to set up times and dates when nurse and therapist were coming after my surgery. They assigned me a wonderful therapist Jessa, who got me on my feet and back to playing golf again this summer. Thank you Crystal!
As a physician for a patient who needed short term oxygen due to pneumonia I was given the run around by DME companies. Crystal’s staff coordinated to obtain oxygen very quickly by completing a 6 minute walk test and they saw the patient at home and were able to wean the patient off oxygen in three weeks. I never hesitate to use Crystal’s services.
As a social worker it's easy to find a company that does home health but it is rare to find a company that has psychiatric nurses . We have more and more patients that need help with depression and anxiety at home and crystal and their team is able to provide that help with good results and feedback.